ADMINISTRATIVE STAFF
Patient Representative
Patient Representative
Patient Representative
Meet Takoma! He’s one of our friendly front desk associates and might be one of the first people you speak with when you call or visit. Takoma manages the check-in window and is here to assist with directing your calls and scheduling appointments. He’s dedicated to making your visit as pleasant as possible.
Patient Representative
Patient Representative
Patient Representative
Patient Representative
Patient Representative
Meet Deanna! She’s one of our friendly front desk associates and might be one of the first people you speak with when you call or visit. Deanna manages the checkout window, directs your calls, and schedules appointments. She’s here to ensure your experience is as smooth and pleasant as possible.
Billing
Medical Records
Patient Representative
Meet Tina! She is responsible for overseeing the billing and collections processes in our office, ensuring accuracy and compliance with federal regulations and insurance guidelines. She manages accounts receivable, resolve discrepancies, and implement strategies to optimize revenue cycles. If you have concerns about a bill Tina is here to help answer your questions.
Referrals
Medical Records
Medical Records
Meet Porter! She is our Referral Specialist responsible for managing patient referrals to various healthcare providers, ensuring that patients receive timely and appropriate care. This role involves coordinating with doctors, specialists, and insurance companies to facilitate appointments, verify insurance coverage and communicating with patients to explain the referral process and assist with any questions you may have.
Medical Records
Medical Records
Medical Records
Meet Jen! She handles all requests for medical records from authorized individuals or organizations, ensuring that proper documentation and consent are obtained. Jen may also collaborate with healthcare professionals to ensure the timely and accurate transfer of patient information for continuation of care.